Temerty Faculty of Medicine
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Learner Assistance

Crisis Resources

Require immediate support? Experiencing a crisis?

We are not an emergency service. If you are in crisis, please call 911 or use one of the resources below:

Toronto Crisis Services

Distress Centres of Greater Toronto
https://www.dcogt.com 
416-408-4357 (Toronto)

  • 24hr/365 day support for people in distress. 
  • For all ages and all learners.

Gerstein Crisis Centre
https://gersteincentre.org

  • 24/7 telephone support or in-person mobile crisis team, community support referrals, substance use crisis management, follow-up and access to short-term crisis beds.
  • For all ages and all learners.

University of Toronto Community Safety Office
https://www.communitysafety.utoronto.ca

  • Tri-Campus service that offers short-term support and assistance to students, staff, and faculty members who have experienced personal safety concerns including: Stalking and Harassment; Bullying and Intimidation; Threats; Intimate Partner Violence; Family Violence; Workplace Conflict and Volatile Behaviour.

Assaulted Women’s Helpline
https://www.awhl.org 
416-863-0511 | Toll Free 1-866-863-0511

  • Free, anonymous and confidential 24-hour telephone and TTY crisis telephone line for all women in the province of Ontario who have experienced any form of abuse. They provide crisis counselling, safety planning, emotional support, information and referrals accessible 7 days a week, 365 days a year.
  • For all ages and all women learners.

Anishnawbe 24/7 Mental Health Crisis Management Service
https://aht.ca/about-us/contact-us 
1-855-242-3310

  • Crisis support for Indigenous Learners of all ages.

Distress and Crisis Ontario
https://www.dcontario.org/ontx-html

  • Chat with someone in real time from 2:00 pm - 2:00 am. Available by computer chat or telephone. Or, you can text “SUPPORT” to 258258.
  • For all ages and all learners.

Victim Services Toronto
https://victimservicestoronto.com

  • 24/7 crisis support for victims of crimes, assaults, suicides etc.
  • All ages and all learners in Toronto.

Go to the nearest hospital ER or contact 911.

Peel Crisis Services

Distress Centre of Greater Toronto 
https://www.dcogt.com/home-support
905-459-7777 (Peel)

  • 24hr/365 day support for people in distress.  Also have a variety of other support programs for the GTA
  • For all ages and all learners

Trillium Health Partner Crisis Intervention Team
https://www.thp.ca/patientservices/mentalhealth/acuteCareInpatientServices/Pages/Crisis-Intervention-Team.aspx

  • Supporting both Credit Valley Hospital and Mississauga Hospital sites. This team provides clinical assessment, intervention and referrals to community resources to people who are experiencing a mental health crisis and/or issues with addictions.
  • For all ages and all learners.  

CMHA 24.7 Crisis Support Peel Dufferin
https://cmhapeeldufferin.ca/programs-services/24-7-crisis-support-peel/ 
905-278-9036

  • For Residents of Peel who are experiencing a mental health or addictions crisis.

Victim Services Peel
https://vspeel.org/
905-568-1068

  • 24/7 crisis support for victims of crimes, assaults, suicides etc.
  • All ages and all learners in Peel

Hope 24/7
https://www.hope247.ca/
1-800-810-0180

  • Support services in Peel for people who have experienced domestic or sexual abuse.
  • For all ages and all learners.

Go to the nearest hospital ER or contact 911.

Emergent Resources

Contact 911.

Go to your local ER department.

Distress Centres of Greater Toronto
https://www.dcogt.com/ 
416-408-4357 (Toronto)

  • 24hr/365 day support for people in distress.  
  • For all ages and all learners.

Gerstein Crisis Centre
https://gersteincentre.org/  

  • 24/7 telephone support or in-person mobile crisis team, community support referrals, substance use crisis management, follow-up and access to short-term crisis beds.
  • For all ages and all learners.

Campus Police

  • St. George Campus

    Campus Urgent: 416-978-2222 or 911
    General: 416-978-2323

  • Mississauga Campus: 905-828-5200
    Campus Urgent: 905-569-4333 or 911
    General: 905-828-5200

Urgent Resources

Please review the Emergent section for additional resources.

Office of Learner Affairs
https://meded.temertymedicine.utoronto.ca/office-learner-affairs
Contact ola.reception@utoronto.ca to book an appointment.

Community Safety Office U of T (all campuses)

Health and Wellness U of T

PARO 24 hr Helpline

  • For Residents, partners, family members, and medical students
  • Accessible anywhere in Ontario
  • https://myparo.ca/helpline/
  • 1-866-HELP-DOC (1-866-435-7362)

OMA PHP Helpline

  • 24/7, free, confidential & bilingual access
  • Mental health and wellness support to physicians, residents, medical learners, and their families
  • 1-800-851-6606
  • https://www.cma.ca/supportline/ontario

What’s up walk-in centres
https://www.whatsupwalkin.ca/

  • only to age 29 or learners with families

Non-Urgent Resources

Office of Learner Affairs
https://meded.temertymedicine.utoronto.ca/office-learner-affairs
Contact ola.reception@utoronto.ca to book an appointment.

  • For all learners.

Health and Wellness for undergrad learners

Student Mistreatment

Office of Learner Affairs
https://meded.temertymedicine.utoronto.ca/office-learner-affairs
Contact ola.reception@utoronto.ca to book an appointment.

College of Physicians and Surgeons of Ontario (CPSO)

Professional Association of Residents of Ontario (PARO)